The Village Hotel, Eastham Rd, Bettystown, Co Meath

FAQ'S

HEALTH & SAFETY

Ensuring the health and well-being of our employees and guests is our most important priority.

The Village Hotel are delighted to have completed Fáilte Ireland's Infection Prevention Control for Tourism Businesses course showing our commitment to providing our team and customers with a safe space.

Are you participating in the Stay and Spend Scheme?

The Village Hotel are delighted to be taking part in the "Stay and Spend" Scheme, which means guests who stay between October 2020 to March 2021 will be entitled to a Tax Rebate of up to 20pc of your spend. (Taxpayers can claim back 20pc of their spend on accommodation, food and non-alcoholic drink in hotels and restaurants up to a maximum of €625).

Are there any changes to check in or check out?

Our check in time of 3pm/check out time of 12 noon remains the same however, we will try our best to accommodate early check in requests to reduce wait times and accommodate travel schedules.
Please adhere to the physical distancing in place in the lobby whilst checking in and checking out.
Sanitising stations will be provided at the main entrance and throughout the Hotel.
Reception Desk counters will all have a screen in the location where Guests are checking in.
Each guest will receive a Welcome letter, which will contain key safety information and an outline of the facilities available, including what Covid-19 protocols are in place.
Elevator signage will advise that only two guests may travel per elevator..

Do I need to wear a mask?

Guests are requested to kindly wear marks upon arrival, the hotel and when in public areas. Appropriate PPE will be worn by all employees and in adherence to any government or local regulations and guidance. Hand sanitiser dispensers will also be placed at key guest and employee entrances and contact areas throughout the hotel and we will be conducting temperature checks for all staff on arrival to the hotel. Dedicated employees will sanitize all public areas and staff changing rooms on a more frequent basis.

Are there any changes to my room?

Certain items will be removed from your room such as notepad, pens, cushions and throws.
Government and WHO guidelines for cleaning and sanitising guest rooms will be adhered to. Frequently touched areas will be thoroughly disinfected regularly during your stay. (i.e. telephones, remote controls, safes, switches, handles, taps etc)
Extra pillows and blankets stored in guest room wardrobes will be removed, but available on request
We will not be operating a mini bar service however all items will be available through room service including soft drinks, wine and spirits, snacks and treats
Tea and coffee making facilities will available in the room
Bottled water will continue to be provided in the room for your compliments
Rooms will be serviced by our accommodation team on a daily basis. Should you not wish to avail of this service please place your Do Not Disturb sign on your bedroom door, we will provide clean, towels, sheets, toiletries on request.

Will there still be a buffet breakfast? - Hot breakfast not available for lockdown

We will operate a Breakfast Buffet. Orders will be taken for Tea/ Coffee, Toast, Hot breakfast will be freshly cooked and plated from the kitchen. Tables in restaurants and bars will be arranged to ensure appropriate distancing and menus will be laminated to facilitate disinfection.

Will the restaurants and bars be open?

Yes, the restaurants and bars will be open and appropriate changes to seating will be made to accommodate social distancing. We will make contact with each guest prior to arrival to check on their dining requirements as pre reservations for dining will have to be made in advance of arrival.

Where exactly is the Hotel?

1 minute drive outside Bettystown Village, centre of a residential area

How close are you to Dublin Airport?

30 minutes driving time. A92XY19

Does the hotel have a car park?

Yes, complementary parking on site

Is there parking for Buses & Oversized Vehicles?

Yes

What time is check out?

12 noon

Is it possible to get a late checkout?

Yes, On request

What time is check-in?

3pm

What is the hotel's credit card policy?

All major Credit Cards accepted.

Can I arrange for amenities or gifts to be placed in the room?

We can arrange for amenities to be delivered to rooms. The most popular are: Champagne, Prosecco, Flowers, Welcome plate or a Fruit plate.

What type of room should I book for three adults?

A triple room.

Do you have family rooms? Are cots for children available?

Family rooms available, fold up children's beds and travel cots are available on request.

Do you have wheelchair accessible rooms?

Yes

Do you offer hairdryers in your guest rooms?

Yes

Do you provide coffee makers in your guest rooms?

Yes

Do you provide irons and ironing boards for use during my stay?

Yes

What is the cancellation policy?

48 hours prior to arrival

What time is breakfast served?

9am - 11.30am daily

Do you have 24-hour room service?

Yes

Do you have wheelchair accessible rooms?

Yes

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